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Miscellaneous: 16 Apr 2020
Grand River Hospital now offering virtual assessments with ER doctors/Hospital staff being offered hotel accommodation
KITCHENER -- If you're feeling hesitant about heading to the emergency department, there's another way for you to see a doctor.
|Grand River Hospital seen on March 16, 2020. (Chase Banger / CTV Kitchener)|
Grand River Hospital has announced it will offer same-day virtual assessments with an emergency room doctor.
The hospital started offering the service on Wednesday.
The option is available for anyone with an urgent health concern who can't wait to see a family doctor.
Appointments are booked on a first-come, first-served basis and are available between 10 a.m. and 6 p.m.
In a medical emergency, though, the hospital reminds patients they should call 911 right away.
To book, you can call the hospital at 519-749-2024.
You can get an appointment as long as you have a valid Ontario Health Card, an email address, a stable internet connection and a device with a microphone, camera and speaker.
Appointments can only be booked the same day.
KITCHENER -- Grand River Hospital is now renting hotel rooms for staff in an effort to accommodate workers who don't feel comfortable going home to their families.
Hospital officials say the hotel spaces are not for workers in self-isolation or for those who have tested positive for COVID-19.
"They might have some family members at home who are immune-compromised, which could create some anxiety in the home that we didnít want to have," explains GRH Humane Resources Vice President Jennifer O'Brien.
The hospital is renting a total of 75 rooms at the Inn of Waterloo and at the DoubleTree in Kitchener.
O'Brien said Thursday that 23 staff would be staying there that night. The hospital has had about 40 requests to stay in hotel rooms so far.
"There is no risk of these individuals staying at the hotel," O'Brien says.
"They have their regular cleaning routine that they would have in any other room."
Any employee can access the accommodation.
As the province looks to improve capacity in hospitals, hotels are also being considered as a future location for patients.
"Some hospitals have chosen to increase capacity by renting hotel space. Grand River Hospital is one that is proposing to do that," Health Minister Christine Elliott said at a press conference on Thursday.
O'Brien says that, with the current number of patients, it's not a requirement, but an option the hospital is pursuing as an alternative if needed.
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